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www.globalchange.com Impact of RFID technology on supply chain management costs and warehousing efficiency. Public concerns about RFID and RFID controversy, reduction of warehouse losses and theft of stock, control of supply, stock reductions. Counterfeiting, security and privacy issues. Use of RFID to tag retail products, self-service era, barcodes self-service scanning. Impact of RFID on charging systems and integration of RFID charging and financial transactions using mobile phones — impact on banking, back-end processing, international payment systems. Future of mobile phones as payment systems. Biometric passports and RFID scanning for identity control and security, impact on shipping, bills of lading, real time clinical monitoring and remote diagnostics in health care. US boycott of Mach 3 Gillette razor blades with RFID protests. Beneton RFID controversy and boycott. Scanning of RFID tags and data leakage. Privacy concerns with RFID technology. RFID tags on tear off price labels. RFID tags as part of guarantee. Business managementvideo by keynote conference speaker Dr Patrick Dixon, Futurist and author of 12 books on global trends including Futurewise and Building a Better Business. Problem of direct mail catalogue companies and online ordering, delivery and returns to warehouse. Cost of returns and restocking costs in warehouse — wrong product size, wrong colour, faulty goods. Managing returns using RFID technology to reduce trust. Future vision. Business

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